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Blackroc Holdings Ltd.
Blackroc Distribution Ltd.
Blackroc Technology Ltd.

Tel: +44(0)1785 218500
Fax:+44(0)1785 218501
sales@blackroc.com

Equipment Returns Procedure

Obtaining an RMA Number:

 
Terms and Conditions
 1. Blackroc Technology reserves the right to refuse equipment returned without the RMA Number clearly marked on the outside of the package.
 2. Only one consignment accepted per RMA Number issued.
 3. Be aware that any information stored in the product will be lost during our test procedures. Blackroc Technology accepts no responsibility for loss or damage to equipment in transit to us, nor will Blackroc Technology be held responsible for any loss of data held in any of the devices returned to us. It is the user's responsibility to ensure that their data has been adequately backed up prior to shipment to Blackroc Technology.
 4. Note: A handling and examination charge of £65 will be applied to all returns, with the exception of faulty units that are covered under warranty.
 
Please click on the Accept button below to agree with the above Terms and Conditions and proceed to the Equipment Returns Form, otherwise press Cancel to return to the previous page.
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