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about us |
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| who we are? |
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Blackroc Distribution is one of the leading distributors of products and services in the rapidly growing field of AIDC (Automatic Identification and Data Capture), a group of technologies which includes mobile and hand held computing and automatic identification technologies. Established since 1990 as a custom manufacturer, and forming the Distribution arm in 1999, Blackroc has grown, expanded and diversified,and the Company currently offers a wide range of products and services in AIDC.
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At Blackroc we firmly believe that we truly are "The Reseller's Technology Partner". With Blackroc Value Added Distribution you have a single source of supply for all your application needs. That is choice of class leading product plus unrivalled technical support to enhance your own skill base. Positioning itself apart from the box Shift model of distribution, Blackroc has always been known as a true value add distributor, with additional services and extensive technical capability to aid smooth integration for resellers and their customers.
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As a Distributor, we now have 10 years of "sharp-end" experience in supporting our solution providers through the pre-sale, implementation and post sale phases of their AIDC projects. These projects have been large and small volumes, high and low values, complex and simple applications, at home and abroad. Thousands of account management hours have been spent on-site in support of our solution providers with their end users. Many more thousands of professional service hours have been delivered in support of our solution providers.
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Since it’s inception Blackroc Distribution had key relationships with Psion Teklogix and Intermec. Those relationships have remained strong over the last 10 years, and Blackroc is now the longest standing National distributor of both of these major AIDC vendors. During the past 10 years, we have also added several other vendors to our portfolio including M3 Mobile, Sato, and Printek to name but a few.
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Our sales team has 50 years worth of AIDC sales experience between them.
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Our customer attrition rate is less than 2% - why? Because we deliver to you the solution provider the services and products you need, when you need them, at the right price, with the right attitude, time and time again.
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